What Is Our Return Policy?
We have a 7 day return policy. In the case that you want to return a product, please contact us within 7 days from the date you received your order. You can email us at firstname.lastname@example.org and inform us that you want to return your order. We will ask you a couple of questions regarding the reason of return and then we can arrange a pick up. Returns or Exchanges for products with price less than Rs.1000 will not have a pick up. The customer will have to courier the product back to us after which they will be eligible for a credit note or exchange. No cash refunds are made for any product on the store. There will be no return or exchange for sunglasses as they are a final sale. No Returns on Swimsuits will be accepted due to hygiene reasons. In case of damage in a piece, we will dispatch a new piece as soon as possible. No returns will be accepted on exchange products or orders placed with store credit.
What Is The Return Procedure?
To return the product, please pack the product in the original packging and address it to:
FancyPants Apparels LLP
Plot No 120
Juhu Gulmohar Road,
Vile Parle W - 400058
Contact Customer Care at email@example.com and we will arrange a pick up. In the event that the product is under the value of Rs.1000 the customer is requested to package it and courier it to the above address. The courier must be done within 7 days of informing us that you want to return the product. If we havent recieved the product after 15 days since we were informed of the return, we will be unable to accept the product.
On the pre-decided time, our courier service will pick up the product from you. Note: This is the last moment you can change your mind!
Once we receive and examine the product, we will provide you with a credit note which will be redeemable on our website for a year. Please note that we do not make cash refunds.
What Is Our Exchange Policy?
Exchanges can be made for products that are defected or if you need a different size. In this case, please contact Customer Service on +919930803719 or email us at firstname.lastname@example.org and we will arrange a pick up and send a fresh product or different size as per your requirements.